Waited over 15 minutes in the drive thru after being told I will be right with you. I even asked if it would be easier if I came in with no response. I was one of 3 cars that left.
The service was terrible. While I was ordering my food at the register a boy came up and asked for napkins but the lady wouldn't give him any because "she was serving us right now". I also asked for water and I had to get three tiny plastic cups because they wouldn't give me a regular cup for water unless I payed for a soda. Don't get me wrong, the sandwich was fantastic but the service needs a lot of work.
Edit: I just ate at this subway again and the service was phenomenal. So of the best service I've ever had. I also got one of the wraps which was fantastic. I dont know what happened but it was a completely different experience.
A staff member sneezed on the entire bar of food, and continued serving people, without batting an eye. poor hygiene and disappointing customer service.
Employees were very attentive with help, and great customer service. Food was perfect and made how we ordered it.
They always serve good fresh food with a smile.
Subway is a US Restaurant based in Gardner, Kansas. Subway is located at 1809 E Santa Fe St, Gardner, KS 66030, USA.
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