Took my children to this Dentist for regular cleanings. Was told when I made the appointment that they would bill both Primary and Secondary insurances for both of my children. So I take off work, take children out of school and go to the appointment to be told that they will only bill Primary insurance and that remainder would be my responsibility. Since canecelation fee would occur...I kept their appointments. Both children had more work that needed to be done so I got an estimate from their office showing all work to be done. Took them to another dentist to have the work done as they would (and did) bill both insurances. Tried to get the xrays sent over to the new dentist....They did not send but one of the 3 on each child and new dentist said was very poor quality xray. New dentist took more xrays (and did not charge me for them) did their consult and compared their findings to what the estimate showed as work needing done. New dentist found there was no need for several things to be done. I received a bill for almost $160.00 after my primary insurance paid. I contacted the office to make a complaint regarding how poorly we were treated. Their response was to take a 50% discount. I will pay this bill under protest. I have filed a complaint with the Attorney General's office. We will never return to this office nor will I recommend them to anyone. Very poor business practices. Honestly, one star rating is too much.
Great office and experience! My wife and I are relatively new in town and wanted to get set up with a local dentist. Really glad we went with Humphries! The staff was thorough and pleasant and Julie was great. It had been a while since we had been to a dentist, so they gave us a nice breakdown of different options moving forward.
I love the dentist and her staff. They have always been kind and courteous to my children and me.
The dentist is nice, but the receptionist doesn't know what she's doing. She gave me an estimate that was way under what I actually have to pay.
Definitely recommend!
Humphries Family Dentistry is a US Dentist based in Gardner, Kansas. Humphries Family Dentistry is located at 434 W Main St, Gardner, KS 66030, USA.
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